Cancellation & Returns

When you Order the book which Out-of-Stock in publisher side?

If Ordered book is in out-of-stock, we will suggest and replace any book with same cost or refund the amount to your account in 48-hours. 

How do I return a ordered book on Charulathapublications.com?
You can return a ordered book only if the book had been damaged on transit. Please notify  Charulatha Publicationsof receipt of a damaged/ defective product/service within 48-hours of delivery to You at (0) 44 24745589/ 24746546 . If You are unable to do so within 48-hours, Charulatha Publications  shall not be held liable for the failure to replace the order;Please send the book through Indian Postal Service and we will credit the postal charges to your bank account.If the book is damaged on transit, we will send you a new copy as fast as possible with no questions asked. We ensure that every book delivered goes through without any damage in binding or pages before packing.

When and how can I cancel an order ?
You can cancel your order before it reaches the “Order shipped” state in your account. You can inform us by send an email to charulathapublication@yahoo.com along with the Order Id with mail subject "ORDER CANCELLATION" or call us at (0) 44 24745589/ 24746546